It will take between 2-3 hours for a full groom, working with dogs can be very unpredictable so its not possible to give exact times. As soon as your dog is ready we will call or text you for collection.

We accept debit/credit cards (Visa, MasterCard, American Express, Maestro, Visa Electron or Vpay logo.) and also cash.

Absolutely, complimentary parking is available for both drop-off and pick-up of your dog.

No this is not possible. Due to health and safety of the dog and yourself and also to avoid distractions for the dog only grooming staff are allowed in the grooming area.

We recommend starting a puppies grooming at around  3-4 months. The earlier, the better.

In an ideal world we would recommend bringing your pup in every 3-4 weeks for a bath and tidy for the first 6 months, this way we are able to train your pup and get them familiar with the grooming process.

If you are unable to keep an appointment, please give us 48 hours notice, to ensure that you will not be charged for the appointment.

If less than 48 hours notice is given and we are not able to fill your time slot, you will be expected to pay the full appointment fee.

Grooming your dog does not encompass the de-matting service. We'll attempt to address mild matting as long as it doesn't inflict undue stress or pain on the dog.

For dogs with heavy matting, it's crucial for their comfort and health that they be shaved.

Please note, there's an extra charge: £25 for light matting and £15 for extensive matting, which will necessitate a complete shave.

Monday - 8am - 6pm
Tuesday - 8am - 6pm
Wednesday - 8am - 6pm
Thursday - 8am - 6pm
Friday - 8am - 6pm

You can book online for your convenience and choose your preferred day and time. You can also call us on 01621 495125 if there is no answer we may have our hands full! please leave a message and we will get back to you as soon as possible.