It will take between 2-3 hours for a full groom, working with dogs can be very unpredictable so its not possible to give exact times. As soon as your dog is ready we will call or text you for collection.

We accept debit/credit cards (Visa, MasterCard, American Express, Maestro, Visa Electron or Vpay logo.) and also cash.

Yes, we have 4 parking spaces outside our salon exclusively for our use

No this is not possible. Due to health and safety of the dog and yourself and also to avoid distractions for the dog only grooming staff are allowed in the grooming area.

We recommend starting a puppies grooming at around  3-4 months. The earlier, the better.

In an ideal world we would recommend bringing your pup in every 3-4 weeks for a bath and tidy for the first 6 months, this way we are able to train your pup and get them familiar with the grooming process.

If you are unable to keep an appointment, please give us 48 hours notice, to ensure that you will not be charged for the appointment.

If less than 48 hours notice is given and we are not able to fill your time slot, you will be expected to pay the full appointment fee.

De-matting your dog is not included within the grooming price. We will do our best to remove light matting providing it does not cause the dog too much distress or pain.

Severely matted dogs will need to be shaved for their care and well-being.

If you would like us to attempt to remove matting this is charged at £5 per every 5 minutes, this cost contributes to the extra time taken up along with the wear and tear to the grooming equipment.

9am - 6pm Tuesday to Friday

9am - 1pm Saturday

You can book online for your convenience and choose your preferred day and time. You can also call us on 01245 970093 if there is no answer we may have our hands full! please leave a message and we will get back to you as soon as possible.